If you run a small medical or dental practice, you have probably gotten a few emails lately warning you that major new HIPAA rules are coming and you need to act right now. Some of that is true. A lot of it is the same fear pitch every IT and compliance vendor sends when they […]
2026 HIPAA Security Rule: What Small Practices Should Know Read More »
When someone leaves a medical practice, the schedule gets covered and the role gets backfilled. Their access to your systems is usually the one thing that stays exactly where it was. It’s not a dramatic problem. Nothing breaks the day someone walks out the door. There’s no alert and no error message. That’s exactly why
What Happens to IT Access When an Employee Leaves a Medical Practice Read More »
IT downtime isn’t usually dramatic. It’s not a server room on fire. It’s not a ransomware screen flashing in your office. It’s the EHR running slow on a Tuesday morning. It’s the front desk locked out of the scheduling system for 20 minutes. It’s the printer not connecting to the right network so referrals can’t
What IT Downtime Actually Costs a Medical Practice Read More »
An outgrown IT setup does not usually fail all at once. In a small medical practice, it shows up slowly: delayed onboarding, unclear access, weak documentation, slow response times, and growing security risk. There comes a point where “we have a guy” stops working. For most small medical practices, IT support starts the same way.
6 Signs Your Practice Has Outgrown Its Current IT Setup Read More »
Evaluate a New IT Provider Switching IT providers is not something most medical practices do casually. It usually happens after a long stretch of frustration, a security incident, or a moment where the practice owner realizes they have no idea what their current provider is actually doing. If you’re trying to evaluate an IT provider
How a Small Medical Practice Should Evaluate a New IT Provider Read More »
There’s a version of IT support that a lot of small medical practices end up paying for without realizing what they’re actually getting. It looks like this: a monthly invoice shows up, you pay it, and nothing happens. No updates. No reports. No check-ins. No proactive work that you can see. The only time you
Why Most Medical Practices Pay for IT They’re Not Actually Getting Read More »
In small medical practices, IT knowledge often ends up concentrated in one person. Sometimes that’s an employee who is comfortable with technology. Sometimes it’s an outside consultant who has been around for years. Sometimes it’s just whoever became the default “computer person”. I am not talking about any employee, although I did write more about
What Happens When Your Medical Practice’s Only IT Person Leaves Read More »
“We Have a Guy” Isn’t the Same as Having a Real IT Provider Most small medical practices I talk to have the same answer when I ask about their IT setup: “We have a guy.” Sometimes it’s a nephew. Sometimes it’s a part-time tech who also works for three other businesses. Sometimes it’s a friend
What a Medical Practice Should Actually Expect from Their IT Provider Read More »
Why Wi-Fi Problems Are So Common in Small Healthcare Offices Medical office WiFi problems are one of the most common frustrations in small healthcare offices. In many cases, staff assume the internet provider is the problem, or that the issue is simply part of running a busy practice. In reality, many medical office WiFi problems
Common Wi-Fi Problems in Small Medical Offices (and What Causes Them) Read More »
Healthcare IT visibility is one of the biggest blind spots in small healthcare offices, not because systems are failing, but because what’s happening behind the scenes is hard to see. Most small healthcare offices don’t struggle with technology because systems are constantly failing. They struggle because they don’t have clear visibility into what’s actually happening
What Most Small Healthcare Offices Can’t Easily See in Their IT Environment Read More »